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Insurance Institute of East Africa
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Overview

Life insurance plays a critical role in providing financial protection and long-term security for individuals and families. Insurance professionals must therefore be able to clearly explain life insurance solutions, understand client needs, and provide appropriate financial protection recommendations.

This course provides practical knowledge and skills required to successfully sell life insurance products. Participants will develop an understanding of life insurance solutions, client engagement techniques, and the advisory approach required to help clients make informed decisions about financial protection.

The programme also emphasises professional sales practices that focus on building trust, understanding client needs, and presenting suitable life insurance solutions.

Who Should Enrol

This course is designed for professionals involved in life insurance distribution and client advisory services, including:

  • Insurance agents and financial advisers
  • Life insurance sales professionals
  • Bancassurance officers
  • Insurance brokers and intermediaries
  • Branch managers and distribution leaders
  • Professionals seeking to strengthen their life insurance sales capability

What You Will Learn

Participants will gain practical knowledge and understanding of:

  • The role of life insurance in financial protection and planning
  • Key life insurance products and coverage structures
  • Identifying client protection needs and financial goals
  • Effective communication and advisory techniques in life insurance sales
  • Building client trust and long-term relationships
  • Best practices for presenting life insurance solutions to clients

Learning Pathway

This course forms part of the IIEA E-Academy Learning Pathway Framework™ for Insurance Agents, designed to strengthen foundational knowledge and advisory capability in insurance distribution.

Certification

Participants who successfully complete the course requirements will receive a Certificate of Achievement recognising their successful completion of the programme.

This course complements other life insurance advisory programmes such as:

  • Understand Life Insurance
  • Needs Analysis
  • Selling Disability Income Insurance

and helps build strong advisory and sales capability in life insurance distribution.

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Learning Outcomes

On successful completion of this course, you will be able to:

  • Understand the basic economic needs of typical individuals and families. This will help you analyze and explain to your clients how life insurance, annuities, and disability income insurance can help meet their financial needs;
  • Describe the general uses for various types of life insurance policies, annuity contracts, and disability income policies so that you can make proper recommendations to clients. And you will be able to explain to your clients the major provisions of the contracts you recommend;
  • Fulfill the importance of good service to your clients and how this service willdirectly affect your policy persistency record—the number of policies you write that remain in force—and, ultimately, your success;
  • Explain the significance of setting personal and financial goals and objectives andof keeping track of your progress regularly;
  • Maintain a positive mental attitude toward your work, and will understand how your attitude and efforts affect the degree of success you eventually attain; and
  • Develop organized work habits and to practice time management techniques that will make your life insurance activities easier and more productive.

Course Outline

Price: USD85


Course Features
  • Modules 9
  • Duration 8 Weeks
  • Content Type Text & media
  • Assessment Yes
  • Pass Percentage 70%
  • Certificate Yes
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Insurance Institute of East Africa

Insurance Institute of East Africa
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