Overview
Health insurance plays an important role in helping individuals and families manage the financial impact of medical expenses. As healthcare costs continue to rise, insurance professionals must understand how health insurance products operate and how they support access to medical care.
This course provides a practical introduction to the principles and structure of health insurance. Participants will develop an understanding of health insurance coverage, policy features, and the role of health insurance in healthcare financing.
The programme also explores how health insurance products are designed, how benefits are structured, and the importance of effective advisory when assisting clients in selecting suitable health insurance solutions.
Who Should Enrol
This course is designed for professionals involved in health insurance distribution and customer advisory services, including:
- Insurance agents and financial advisers
- Health insurance sales professionals
- Bancassurance officers
- Insurance brokers and intermediaries
- Customer service teams supporting health insurance clients
- Professionals seeking foundational knowledge of health insurance
What You Will Learn
Participants will gain practical knowledge and understanding of:
- The role of health insurance in healthcare financing
- Key health insurance products and coverage structures
- Policy terms, benefits, and exclusions in health insurance
- The health insurance claims process
- Advising clients on suitable health insurance solutions
- Best practices for supporting health insurance customers
Learning Pathway
This course forms part of the IIEA E-Academy Learning Pathway Framework™ for Insurance Agents, designed to strengthen foundational knowledge and advisory capability in insurance distribution.
Certification
Participants who successfully complete the course requirements will receive a Certificate of Achievement recognising their successful completion of the programme.
This course complements other health insurance programmes such as:
- Fundamentals of Health Insurance
- Health Insurance 101: Essentials for African Markets
- Health Insurance Fraud Fundamentals
and helps build strong foundational knowledge in health insurance products and advisory practices.
Learning Outcomes
On completion of this course you will be able to understand: -
- What insurance is;
- Medical underwriting;
- Policy provisions;
- Medical expense insurance;
- Disability income insurance;
- Dental and other special types of medical expense policies.
